Request analytics data is delayed

Incident Report for urllo

Resolved

This incident has been resolved.
Posted Oct 25, 2024 - 16:13 MDT

Update

The issue has been resolved.
Posted Oct 25, 2024 - 16:12 MDT

Monitoring

A fix has been implemented and we continue to monitor the results.
Posted Oct 25, 2024 - 15:04 MDT

Identified

We have identified the root cause of the issue and are working on implementing a fix. This should be completed within the next few hours. We will post an update when the issue has been solved.
Posted Oct 25, 2024 - 13:44 MDT

Investigating

We are currently investigating an issue that is delaying the availability of some types of request analytics in our dashboard, and also preventing the delivery of recurring analytics emails.
Posted Oct 25, 2024 - 10:43 MDT
This incident affected: Dashboard.